Terms and Conditions of Cancellations

Terms and Conditions of Cancellation of Private Tours and Events

  • Cancellations 8 calendar days and more before the Tour begin is without Cancellation fees with exception of the below mentioned terms for the Hamburg Craft Beer Tasting Tour.

  • Cancellations 7 calendar days till 48 hours before the tour will be subject to a 20% cancellation fee of the total amount of the tour, 48 hours till 24 hours before the tour will be subject to a 50% cancellation fee of the total amount of the tour. Cancellations 24 hours or less before the tour starts will be subject to 100% of the total amount of the Tour.

  • Once the number of participants for the tour has been given for every reduction a service fee of €20 will be charged to the orderer. Starting 7 days before the start of the tour a reduction is not any more possible. In the case that more participants attend the tour than informed, the cost of every extra participant will be charged to the orderer and a one time service fee of €20.