Free tours do not have a fixed price that you have to pay. We operate on a pay-what-you-want model. You are welcome to join the tour regardless of your budget. At the end of the tour the guests are free to decide about a fair price they want to pay the guide for the tour.

Unlike what many think, we are not paid by the city of Hamburg. We are an independent private company and we do not receive money or compensation from any organisations.
The money from the guide’s guests is all that he/she earns for the tour.
For most of us being a tour guide is our main job. We do this full time. That is why we appreciate when guests honor our work accordingly.

The Historic City Center Tour starts daily at 11 am in front of the main entrance of the Town Hall (Rathaus). The Harbour and St. Pauli Tour starts daily at 2 pm at Landungsbrücken, bridge No. 5 next to the Hard Rock Café.

Yes you can – if you are no more than 7 persons. Groups larger than 7 persons have to book a private tour with us.

Yes they do, even if the weather is bad. We might cancel a tour if there’s a pandemic or an earthquake around, though.
If you can book it on this website then it takes place!

Our guides will be holding a bright yellow umbrella at the meeting point.

Don’t worry! We are nice people and will try to take you on the tour nevertheless. 🙂 In most cases, this will also work out well.

Please, dress well according to the weather! This means: if the weather is hot, bring lots of water and sunscreen. If the weather is cold and rainy, bring plenty of warm clothes! Two hours in the cold actually feels much colder than you would think! Hamburg is also a windy city so don’t buy cheap umbrellas for €3 because they will only last 5 minutes.

You can easily book your free guided tour of Hamburg right here on the Robin and the Tourguides website! By booking directly with us, you’re not only securing your spot on one of our engaging and informative tours, but you’re also supporting local guides and keeping your contribution within the Hamburg community.