About Robin & Guides
Our company is dedicated to giving our guests excellent authentic experiences in our beautiful city of Hamburg.
We are a local company that believes in the power of fair conditions with local businesses and partners as well as fair working conditions for our employees and guides.
About Robin & Guides
Our company is dedicated to giving our guests excellent authentic experiences in our beautiful city of Hamburg.
We are a local company that believes in the power of fair conditions with local businesses and partners as well as fair working conditions for our employees and guides.
Our Guides
We maintain a network of guides and partners with brilliant knowledge of the city so you can always enjoy a perfectly tailored guidance in your language.
We give our guides the freedom to develop their tours and content the way they think best while supporting them along the way resulting in outstanding tours and memories.
Contributions
On our tours we especially support small and local companies, cafés, restaurants, breweries, to give a part of our success back to the community.
All of our financial transactions are done with GLS Bank, Germany´s first bank that works according to social-, environmental- and ecological-sustainable concepts.
As far as possible, we offer guided tours for refugees in Hamburg for a very small fee only.
Every profitable year we donate to charitable organizations:
- 2015 Wikipedia and Kulturlotse e.V. (internet website for cultural events in Hamburg)
- 2016 Sprachbrücke-Hamburg e.V. (speech aid for foreigners) and Westwind-Hamburg e.V. (mobility aid through bicycles)
- 2017 International Seaman’s Club Duckdalben, Sperrgebiet St. Pauli (Safe Space for women and girls in St. Pauli) and Hamburg Leuchtfeuer (Hospice in St. Pauli)
- 2018 NABU Germany (Nature And Biodiversity Conservation Union), environmental conservation projects.
- 2022 Aktion Deutschland Hilft: Humanitarian help for Ukrainian refugees
- 2023 Aktion Deutschland Hilft: Humanitarian help for Ukrainian refugess
- 2024 UNICEF and Aktion Deutschland Hilft: Humanitarian aid for Ukraine
- 2025 UNICEF and Aktion Deutschland Hilft: Humanitarian aid for Ukraine
Meet The Team
Robin and the Tourguides was founded in 2014 by Brent, an experienced local guide, and Matej, who shared a vision for high-quality city tours and fair working conditions for guides. Together, they set out to create a company that raises the bar for urban experiences in Hamburg.